Cancellation Policy

Refund Schedule

Cancellation Notice	Refund Amount	Processing Time
7+ days before tour date	90% Refund	24-48 hours
3-6 days before tour date	50% Refund	48-72 hours
48-72 hours before tour date	25% Refund	3-5 days
Less than 48 hours / No Show	No Refund	-

Advance Payment: Refunds calculated from 50% advance payment only.

How to Cancel

1

Notify Us

WhatsApp/Call +91 95551 23456
Your booking reference required

2

Confirmation

Receive instant cancellation confirmation
with refund details

3

Refund Processed

Original payment method
Processing time as per schedule

4

Reschedule Option

Free date change (subject to availability)
No extra charges

Weather Cancellations

Full Refund Guarantee

Heavy rain, Ganga flooding, or unsafe conditions:

100% refund (same day)
Free rescheduling
No questions asked
Safety first policy

Our boat operations team monitors weather 24/7. Decision made by 4:00 AM tour day.

Festival Peak Season

Diwali, Maha Shivratri, Navratri (15 days prior):

Festival Period	Refund Policy
15+ days before	80% Refund
7-14 days before	40% Refund
Less than 7 days	No Refund

Rescheduling Policy

Free: Up to 48 hours before (same package)
25% fee: 24-48 hours before
Package upgrade: Pay difference only
Peak season: Subject to availability

Rescheduling preferred over cancellation. Same advance payment applies.

Non-Refundable Items

Pre-booked VIP passes
Private pandit bookings
Hotel reservations (if arranged)
Festival special arrangements

These costs deducted from refund amount when applicable.

Refund Processing

UPI: Instant to 2 hours
Bank Transfer: 24-72 hours
Cash advance: Refund via UPI
Processing fee: ₹50 flat (bank charges)

No Show Policy

If you don't show up without prior notice:

100% forfeiture of advance payment
No rescheduling allowed
Blacklisted for future bookings

Please inform us even if running late. We wait 30 minutes maximum.

Cancellation Support

WhatsApp Cancellation

+91 95551 23456

Instant confirmation
24/7 available

Email Support

cancel@varanasidarshan.com

Response within 4 hours

Customer Commitment

We understand life happens. Our flexible policy ensures you can travel with confidence knowing we're here to support you. 98% of our cancellations are handled smoothly with satisfied customers.

Cancellation & Refund Policy